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Reply365
AI Phone + SMS Agent
Free setup + 1 week trial

FAQ

Answers to common questions about setup, workflows, and fit.

It answers incoming calls, captures intent, and follows up by phone or SMS based on your rules.
It handles the conversation and next steps automatically instead of only taking a message.
Service businesses that miss calls or spend time on repeat questions.
Home services, local trades, and appointment based businesses.
Yes. It answers live calls and responds in real time.
Yes. You choose when calls are handed off.
It follows your intake script and uses caller responses to identify intent.
It collects details, routes to a person, or follows your fallback rules.
Intake, common questions, lead capture, and follow ups.
It can book appointments when enabled and always captures lead details.
Yes. It can send and receive SMS for follow up.
Yes. You control questions, routing, and escalation.
We set up your business info, scripts, and routing rules with you.
Most teams are live in days, depending on approvals.
You run real calls with full monitoring and can stop at any time.
No. You can cancel when the trial ends.
We follow applicable rules and configure consent and opt out steps.
Calls can be logged and recorded based on your settings.
It escalates or routes the call based on your fallback rules.
Outbound is planned after inbound workflows are stable.
Inbound funnel tools and advanced conversation logic are next in line.
Still unsure if this fits your workflow? Contact us to walk through a real example.